FAQ's
IMAHC MUMII is constantly updating the products available on our website. However, we have an extensive range of product available in stores, which may not be displayed in our on-line catalogue yet.
Unfortunately we are unable to take telephone or fax orders. Customers are encouraged to use our website to place orders and to utilise our payment gateway security features.
Yes, it is extremely safe.
When transacting via our secure server, your credit card and personal details are encrypted using the latest industry standard SSL (Secure Socket Layer) 128 Bit encryption technology before being sent over the internet.
Our payment gateway will attempt to charge your nominated credit card at the confirmation point of your order.
If you are not happy with your product for any reason, please refer to our Returns section for more information.
Yes! IMAHC MUMII offers free shipping Australia wide :)
Delivery time within Australia is usually between 2 - 5 business days for smaller goods and between 3 - 10 days from dispatch for all bulky goods. This depends on your location and the location of where the stock is shipping from.
Please read our Shipping & Delivery section for more information.
You will receive an email with tracking details once you place your order. If you are unsatisfied with the information provided in the tracking link above then please email us at imahcmumii@outlook.com and we will investigate your delivery further.
Just click on the forgotten password link on the Register/Sign-in page. Enter the email address of your account and we will email you your account password details.
Yes. To make changes to your account details, log-in to 'My Account' using your current email address and password. Once logged in you are able to change your email address, password and billing details. Simply update the appropriate fields and click on 'Save Profile' to save the changes.
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